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Delivery Information

LOCAL & BEYOND DELIVERIES

About Our Delivery Service

Local Deliveries

We offer a free and personal local delivery service to customers within our area. For customers within a 17-mile radius of our location, we provide a hassle free, personal delivery service for a maximum of £20. Delivery costs will be calculated on the checkout page once you have finished shopping with us. We want you to enjoy the convenience of having your logs delivered to your home by our experienced team within days of ordering.

Delivery Beyond 17 Miles

If you reside outside of our local delivery area, we will arrange your delivery through a trusted logistics provider. Transportation and delivery will be in the hands of their logistics teams who will be in direct contact with you to provide a customer friendly service. For this delivery method we charge a competitive rate of £40 per pallet. This allows us to cover all the expenses involved in long distance transportation whilst ensuring your product reaches you in good condition.

Convenience

With our hassle-free delivery options, you can enjoy your wood burning experience, knowing that your next supply of Kiln Dried Logs is only one click or a phone call away.

Efficiency

Our dedicated delivery team ensures that your order is dispatched promptly and arrives in a timely manner. We understand the importance of keeping your log stores stocked up and endeavour to deliver all orders as soon as we can.

Quality Assurance

Whether you are a local customer or from further away we maintain the same commitment to quality. Our Kiln Dried Logs are carefully stored, packaged and transported to guarantee a premium product is delivered to your households.

Trusted Partnerships

By building trusted partnerships with reputable logistics providers, we can offer reliable long-distance delivery services. Aswell as this our long-standing relationships with industry professionals all over Europe ensures we are always providing the highest quality products that you can find on the market.

KILN DRIED LOGS RIGHT TO YOUR DOOR

Ordering & Delivery Process

To place an order for our kiln dried logs, simply navigate to our online store or give us a call. During the ordering process, you’ll have the opportunity to provide your delivery address. Based on your location, our system will automatically determine the appropriate delivery method and cost.

Once your order is confirmed, we will notify you regarding the estimated delivery date. On the scheduled day, our delivery team or our trusted logistics partner will deliver your logs to your specified address. We will make every effort to ensure a smooth and efficient delivery experience.

Please note that our delivery services are subject to availability and may be impacted by unforeseen circumstances such as extreme weather conditions or public holidays. In such cases, we will communicate any delays or changes in delivery schedules promptly.

At Ribble Valley Log Supplies, we pride ourselves on offering exceptional kiln dried logs and outstanding customer service. Our delivery services are designed to enhance your experience and provide you with the convenience you deserve. Place your order today and let us take care of the rest!

If you have any further questions or need assistance with your order, feel free to reach out to our dedicated customer support team. We are here to help.

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